Aftersales Administration Controller (Part-Time) – Norwich

We are seeking a highly organised and detail-oriented individual to join our team as an Aftersales Administration Controller at our modern multi-brand site in Norwich. This is a part-time position, offering between 20–30 hours per week, ideal for someone looking for flexibility within a professional and fast-paced environment.

This is a fantastic opportunity to join a growing, forward-thinking dealer group. Motor trade experience is not essential, although some experience would be an advantage, however full training will be provided for the right candidate.

The Role:

Reporting to the senior management team, you will be responsible for supporting the financial and administrative functions of the Aftersales department. Your duties will include:

• Managing Aftersales debtors, including service, parts and warranty accounts, ensuring timely collection and accurate reconciliation of outstanding balances
• Monitoring and controlling warranty debt, ensuring claims are submitted correctly, paid promptly, and any discrepancies are resolved efficiently with manufacturers
• Overseeing parts stock control, including regular reconciliation, investigating variances, and supporting accurate stock valuation
• Managing and reviewing work in progress (WIP), ensuring jobs are progressed, invoiced in a timely manner, and any aged WIP is investigated and cleared down
• Supporting the Aftersales team with financial reporting and maintaining accurate records in line with company procedures
• Liaising with internal departments and external stakeholders to resolve queries and ensure smooth financial processes
• Assisting with general accounts and administrative duties as required

Remuneration and Benefits:

We offer a competitive package of £30,000 (full-time equivalent, pro-rata for part-time hours) along with:

• 22 days annual leave plus statutory bank holidays (pro-rata)
• Birthday off following successful probation
• Company pension
• A supportive working environment with training and development opportunities
• The benefits you would expect from a modern franchised dealership

About You:

You will be highly organised, with strong attention to detail and the ability to manage your workload effectively. You will be comfortable working with numbers and systems, and able to communicate confidently with colleagues at all levels.

• Previous experience in a finance, accounts, or administrative role is desirable
• Strong IT skills, including Excel
• A proactive and methodical approach to work
• Ability to work independently and as part of a team

Motor trade experience is not essential, as full training will be provided.

About Us:

Motorvogue are a forward-thinking company working with the following brands across 6 locations: Fiat, Fiat Professional, Abarth, Alfa Romeo, Jeep, CUPRA, SEAT, Hyundai, Citroen, Peugeot and Omoda & Jaecoo. With showrooms in Northampton, Bedford, King’s Lynn, Norwich, and Bury St Edmunds. Our sixth site opened in Dunstable in April 2024. We continue to grow and develop moving forward.

We are proud to embrace our equal opportunities policy and welcome applicants of all backgrounds, sexual orientation and gender to apply.

Due to a high number of applicants for recent roles, we regret that we are unable to respond to all applicants and should you not hear from us you should assume that your application has been unsuccessful on this occasion.